RimTyme Frequently Asked Questions - Getting Started - RimTyme

Getting Started

RimTyme flexible payment options give you the power to buy how you want, without using credit. Any option you choose includes installation!** To find out which payment option is right for you, visit the Flexible Payment Options page.

Then for your convenience, you can Start An Application online at any time to answer a few simple questions with no obligation to purchase. Once your application is submitted, you will need to visit the store in person to finalize your agreement (including verification of a valid driver’s license, vehicle registration, vehicle insurance and personal references) and schedule installation.

You can also Find A Store near you to visit in person or call one of our stores directly.

Inventory may vary by store location. Our Store Associates will work with you to find the wheels that you want. They also have the ability to special order for you. Find A Store near you or Start An Application online to have someone contact you.

Yes! At RimTyme we offer the latest wheels styles and brands. In addition, if you’re looking to save even more, we carry previously rented custom wheels for a discount. Find A Store near you or Start An Application online to have someone contact you.

We offer “like new” custom wheels and tires that have been previously rented. We run each item through a vigorous Quality Assurance process of re-inspection, refurbishing and cleaning before we make it available for purchase – often at a significant savings.

If you’re searching for a particular item, Find A Store near you or Start An Application online to have someone contact you.

At RimTyme, you have the flexibility to choose the payment terms that work best for your budget. You can buy it now at the cash price, use 90 or 120 Days Same As Cash** or make a fixed number of weekly payments with no growing interest. (Semi-monthly and monthly payment options are also available.)

For more information Contact Your RimTyme Store.

Getting started with RimTyme is easy, because you’re pre-approved!** On your first visit, be sure to bring a valid driver’s license, vehicle registration, vehicle insurance and two personal references. We'll arrange installation at no extra cost – on the same day, in most cases – and you'll be rolling on your new custom wheels in no time.

•    Start an Application and a Store Associate will be in touch soon.
•    Find A Store near you to speak directly with a Store Associate.
•    Call 1-888-275-7468 to be routed to a store near you.
•    Call Customer Service at 1-855-746-8963 for Customer Service support and questions.

Your privacy is important to us. The guidelines we use for protecting the information you provide us during a visit to our website are listed in our Privacy Policy.

Your privacy is important to us. The guidelines we use for protecting the information you provide us during a visit to our website are listed in our Privacy Policy. - See more at: http://rimtymedevelopment.com/how-it-work/faq/18-getting-started#sthash.DgWQkcCL.dpuf

 

After Installation

Yes! You can make payments online (even set up automatic payments) using ePay. Online payments may not be available at all locations, contact your local store for details. To use ePay, you'll need to (1) create an online account with us, using the same email address that you gave to the store, then (2) go into your account and set it up for online payments. Set up ePay now. You can also make payments by phone or in person at your RimTyme store. (Gathering more information)

It’s no problem! At any point in your agreement, you can take advantage of our Early Purchase Option, which allows you to pay off your item when you’re ready and save significantly on your remaining total cost. Contact your RimTyme store for your individual savings.

Unforeseen things happen, and RimTyme understands. At any time, you can return your product and simply freeze your payments. Then when you’re ready, you have the freedom to come back and get the same or comparable item, and pick up your payments right where you left off. Every payment you make at RimTyme is fully protected.

If a wheel is damaged because of any kind of manufacturing defect, we'll repair it quickly and at no additional cost. If offsite repairs are needed, we'll even give you a loaner while you wait.

 

RimTyme Communications

•    Start an Application and a Store Associate will be in touch soon.
•    Find A Store near you to speak directly with a Store Associate.
•    Call 1-888-275-7468 to be routed to a store near you.
•    Call Customer Service at 1-855-746-8963 for customer support and questions. At RimTyme, complaints are taken seriously. Send us a message and let us know what we can do to make your situation right.

•    Subscribe to the RimTyme email list.
•    Unsubscribe from the RimTyme email list.

We apologize for any inconvenience. Please be sure to add emaildeals@rimtyme.com to your trusted list of senders, contacts or address book. Also, our email may have been mistakenly sent to your spam or junk folder. Please go to your spam/junk folder and mark it as “not spam”.

 

Careers

We offer excellent opportunities to those who want to be part of our RimTyme team. Find out more about working at RimTyme or visit our Careers page to apply for jobs.

Call Customer Service at 1-855-722-4357

Contact Us Online

Find A Store near you to speak directly with a Store Associate.

 

 

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